Technical Services & Training

Technical services and training.

Whether your facility needs to implement new Provation software or interfaces, replace your servers or train your staff, we are always available to help. Let our experts help you optimize your Provation software to meet the unique needs of your facility, so you can concentrate on patient care.

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01 Technical services

On-site and remote technical service offerings.

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Security gap analysis

Recurring software updates

HL7 interface testing

Server and hardware migrations

New or refreshed test servers

Extraction of large database objects

Streaming video implementation

Faxing implementation

Interface engine deployment

Did you know?

Nearly all Provation services can be performed remotely via phone, video conference and remote computer access – no on-premises support required.

See which services our team delivers virtually, and how a remote engagement works.

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02 Training options

Provation training options.

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Power user training

  • Gain knowledge on how to effectively triage and respond to end-user questions and technical concerns
  • Navigate and understand basic configuration and maintenance features
  • Retrieve quality data and procedure metrics from your system
Available for
Provation MD, Provation MultiCaregiver and Provation Apex

Physician training

  • Review Provation procedure note layout and functionality
  • Learn report navigation tips
  • Create custom configurations
Available for
Provation MD Gastroenterology and/or Pulmonology and Provation Apex Procedure Documentation for Gastroenterology

Physician preference training

  • Learn the concept of preferences
  • Demonstrate how to create, edit and copy preferences
  • Create both departmental and physician preferences
Available for
Provation MD Gastroenterology, Pulmonology and Surgical specialties

Standard reports and procedure data export

  • Identify and articulate reporting needs
  • Generate data reports and export or print results
  • Build and execute a custom procedure data export query and export results
Focus
Reporting and data export

GIQuIC configuration and training

  • Assistance setting up and configuring GIQuIC Registry submission for your site
  • Demonstrate how to enable and manage required fields
  • Review how to submit data to registry
Focus
GIQuIC Registry
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