Provation On-Site and Remote Technical Service Offerings
- Receive a security assessment with identification of gaps and areas of improvement
- Work one-on-one with our technical experts to review backup strategy and restoration methodology
- Stay current on the latest features, medical content and coding changes in each update as they are released throughout the year
- Direct help from our experts
- No need to remember to coordinate your updates, Provation will do that for you
- Dedicated Provation resource to assist with changes to your HL7 interfaces
- Consultation from best practice advisor based on customer experiences
- Ensure functionality is used to its fullest potential
- Team up with dedicated technical service experts to migrate your servers and/or hardware
- Provation’s experts have vast experience in migrations and will perform at the highest level
- Off-hour projects available to ensure no impact to patient care
- Add a new test server to your environment for testing updates, upcoming interface changes or a Provation MultiCaregiver content changes
- If you have an existing test server, Provation can refresh it with a copy of production to help keep environments in sync
- Provation can help your team extract data to reduce backup and restoration time for database
- Streamlines backup strategy
- Implement the ability to capture high definition video clips
- Expert guidance on storage management for acquired videos
- Allows for easy transmission to coders, referring physicians, and/or back to the physicians’ main office
- Add flexibility to send Provation procedure notes to multiple end points
- Decrease interface troubleshooting burden and increase uptime
Did You Know?
Nearly all Provation services can be performed remotely via phone, video conference and remote computer access – no on-premise support required!
Did You Know?
Nearly all Provation services can be performed remotely via phone, video conference and remote computer access – no on-premise support required!