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Customer Resources  |  Global  |  Customer VIP Program  |  Careers  |  Customer Support

Customer Resources  |  Global  |  Customer Community  |  Careers  |  Support

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MD-Reports is now part of the Provation family

Provation and MD-Reports have joined forces to bring you the best portfolio of ERW, EHR and practice management solutions possible. We are confident our collaboration will help us better meet our customers’ needs now and well into the future.​

MD-Reports is a certified EHR product. Click here for Meaningful Use certification information.

What does this mean for you?

MD-Reports Customers: We’re here to support you.​

One of the many advantages of MD-Reports joining Provation is that you’ll now receive our industry-leading customer care and support. We are continuing to streamline how you connect with our support and services team. Here are just a few ways we can help:

Customer Support

877-454-2994 option 4​

Hours of Operation: ​
7:30am - 6:30pm ET ​
Monday - Friday​

Emergency After-Hours Customer Support: ​
347-687-6377

Additional Customer Support information

Non Time-Sensitive Issues

For non-time sensitive issues, feel free to email us your questions or comments.* ​

Software Support: ​
mdr.support@provationmedical.com*​

Accounting, Billing and Maintenance: mdraccounting@provationmedical.com​

*Please do not include protected health information (PHI) in your email message. When sending email, include your site ID in the subject line and a detailed description of your issue in the text of the message, along with information about how to contact you by phone if required.

Provation Customer Community

Quick self-service is available to Provation Customer Community members. ​

  • Submit and review status of support cases​
  • Product notifications and alerts, including software update downloads​
  • Knowledge base articles, including FAQs

Not a member yet? Register here.

Ready to Reach New Heights?

Cloud-based Provation® Apex Procedure Documentation and Patient Charting may be a better fit for your team.
MIGRATE TO PROVATION APEX

SEE HOW THEY COMPARE

LIMITED-TIME OFFER

If you’ve ever wanted Provation but didn’t think you could afford it – think again!

Cloud-based Provation Apex is ready for MD-Reports Endowriter (ERW) users and we have incredible (limited-time) incentives for you to make the switch. You won’t regret migrating to the latest technology at this deeply discounted price.​

Request for Provation Apex Pricing

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GET A QUOTE

MD-Reports is a certified EHR product. Click here for Meaningful Use certification information.

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