Customer Support

Following first productive use, ProVation Medical's highly rated customer support team will take over in providing day-to-day customer assistance.

ProVation Medical is committed to delivering personalized, responsive service.




Live International Support

Australia – 1-800-855742
6:00 am – 6:00 pm AEST Monday - Friday

New Zealand – 0-800-450250
6:00 am – 6:00 pm AEST Monday - Friday

International email support:
pvint_support@wolterskluwer.com

Emergency After-hours Support is provided outside of standard business hours by calling Customer Support and selecting "8" from the menu.

Non-time sensitive issues can also be reported via email to pvint_support@wolterskluwer.com. When sending email, include your site ID in the subject line and a detailed description of your issue in the text of the message along with information about how to contact you by phone if needed.