Customer Support


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Following first productive use, ProVation Medical's highly rated customer support team will take over in providing day-to-day customer assistance.

ProVation Medical is committed to delivering personalized, responsive service.



U.S. Support
U.S. Customer Support:
877-454-2994

Live U.S. Support:
Monday - Friday
(6am - 6pm CT)

U.S. After Hours
Emergency Support:
877-454-2994, Option 8



International Support

Australia Customer Support
1-800-131-608

Live Australia Customer Support:
Monday - Friday
(6 am - 6 pm AEST)

New Zealand Customer Support
0800-450-174

Live New Zealand Support:
Monday - Friday
(8 am - 8 pm NZST)



Contact Support

pvmd_support@wolterskluwer.com


Non-time sensitive issues can also be reported via email to pvmd_support@wolterskluwer.com. When sending email, include your site ID in the subject line and a detailed description of your issue in the text of the message along with information about how to contact you by phone if needed.